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Counterfeit Parts Policy

Datagate Systems, LLC (DGS) recognizes the significant risk counterfeit parts pose on the quality of our product and our customer’s product. To eliminate this risk DGS has implemented a Counterfeit Parts Prevention Program outline below.

Counterfeit Parts Prevention

“Counterfeit Parts” shall mean a part, component, module or assembly whose origin, material, source of manufacture performance, or characteristics are misrepresented. This term includes, but is not limited to:

(A) parts that have been (re)marked to disguise them or falsely represent the identity of the manufacturer 
(B) defective parts and/or surplus material scrapped by the original manufacturer  
(C) previously used parts pulled or reclaimed and provided as “new”. 

Datagate Systems, LLC represents and warrants that only new and authentic components are purchased and implemented into our products for customer use.

To further mitigate the possibility of the inadvertent distribution of Counterfeit parts, DGS has adopted a policy whereas we shall only purchase authentic parts/components directly from the Original Equipment Manufacturers (“OEMs”)/ Original Component Manufacturers (“OCMs”) or through the OEMs/OCMs authorized distribution chain. DGS shall make available to our customers upon request, OEM/OCM documentation that authenticates traceability of the components to that applicable OEM/OCM. Purchase of parts/components from Independent Distributors is not authorized UNLESS it is first approved in writing by the applicable OEM/OCM

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